Terms & Conditions
1. Pricing Policy
- Prices are subject to change at any time without notice.
- If you have placed an order but not yet paid, your quoted price will be honored for 30 days from the order date.
- Orders with products that have pricing discrepencies will be cancelled. Before cancelling we will contact you directly for the remaining balance of the correct price.
2. Returns & Exchanges Policy
We strive for fairness in all returns. Please read the following carefully:
General Rules
- Used or Installed Items: Cannot be returned.
- Manufacturer Defects: If a defect occurs within 6 months, please contact the manufacturer directly under their warranty policy.
- Change of Mind: Returns due to buyer’s remorse are subject to a 20% restocking fee plus shipping costs.
- Incorrect or Non-Functional Items: If the wrong product is shipped or an item is defective upon installation, we will resolve the issue at no cost to you.
- Custom and Remote Tuning: All tuning services, including custom and remote tuning, are non-refundable and non-cancellable once purchased.
Return Conditions
- Most new, unopened items may be returned within 7 days of delivery for a refund (minus applicable restocking and shipping fees).
- Restocking fee: 20% of the product value, plus return shipping costs.
- Damaged or defective merchandise may be exchanged for equal or lesser value or refunded (minus shipping charges).
- Refunds will be issued to the original payment method only.
- Opened items will be considered for return on a case-by-case basis.
Processing Time
- Refunds are typically processed within 5–7 business days after we receive and inspect your return.
Non-Refundable Items
- Custom-made parts (e.g., exhaust systems, special-order wheels)
- Installed parts (of any kind)
- Mounted wheels/tires
- Electronic components
- Custom and remote tuning services (including Lund Racing Custom Tunes)
- Built-to-order supercharger/turbo systems (subject to 10% cancellation fee)
- Custom packages with non-refundable deposits
3. Shipping Policy
- Free Shipping: Applies only to the 48 contiguous U.S. states. Oversized items (engines, differentials, etc.) and special shipping products are excluded.
- Additional Charges: Shipments to HI, PR, and AK may incur extra fees (customer will be notified before charges are applied).
- Global Shipping: We can ship worldwide, including APO addresses. Restrictions may apply to certain products.
- Insurance: Basic shipping and insurance are included; customers are responsible for additional insurance or expedited shipping costs.
- Risk Transfer: Once a package leaves our facility, it becomes the property of the purchaser. Lost/damaged packages must be addressed with the carrier unless additional insurance was purchased.
- Fraud Prevention: Billing and shipping addresses must match for order processing.
4. Aftermarket Parts & Tuning Disclaimer
Many parts we sell are intended for off-road or competition use only and may not comply with state or federal emissions or safety laws.
- Use on public roads may violate the EPA Clean Air Act.
- It is the buyer’s responsibility to comply with all applicable laws.
- Installation and use of such products indicates you have read and understood this disclaimer.
- We do not disable federally mandated emissions equipment or monitors on any vehicle with a VIN.
5. Coupon Code Policy
- Coupons are only valid for designated items.
- We reserve the right to cancel any order where a coupon code is misused.
6. Privacy & Security
- We respect your privacy and will never sell or share your personal information.
- All payment and personal data is encrypted via SSL (Secure Sockets Layer) technology.
- We do not store payment information.